Are custom modules for email templates still possible?

SHubbell
参加者

Hello! I am attempting to create a custom module for emails, and under the option "Select the types of content you can add this module to:" emails are not an option. According to the documentation I am seeing, that should be listed.

 

Screenshot 2026-01-20 at 1.18.54 PM.png

 

Am I looking at the wrong thing, or is this no longer an option? Many thanks!

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SteveHTM
解決策
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Quite possibly - Marketing Free for example, does not include marketing email options I believe.

 

Steve

Steve Christian

HTM Solutions

https://info.htmsolutions.biz/meetings/stevec2

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+1 6195183009
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SteveHTM
キーアドバイザー

@SHubbell - In my instances, everything loks like you would expect. For example:

SteveHTM_0-1768947432943.png

However, it's likely to be the case that a module that contains JS/CSS could not be updated to use in an Email. Could that be your situation here?

 

Hopein this is helpful.

 

Steve

Steve Christian

HTM Solutions

https://info.htmsolutions.biz/meetings/stevec2

mobilePhone
+1 6195183009
emailAddress
stevec@htmsolutions.biz
website
www.htmsolutions.biz
address
San Diego, CA
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SHubbell
参加者

Thanks for your reponse! This is what I am seeing when I create a new module.

Screenshot 2026-01-20 at 3.07.11 PM.png

Could this be a limitation of my "free" account level?

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SteveHTM
解決策
キーアドバイザー

Quite possibly - Marketing Free for example, does not include marketing email options I believe.

 

Steve

Steve Christian

HTM Solutions

https://info.htmsolutions.biz/meetings/stevec2

mobilePhone
+1 6195183009
emailAddress
stevec@htmsolutions.biz
website
www.htmsolutions.biz
address
San Diego, CA
Create Your Own Free Signature
SHubbell
参加者

Well, shoot! Okay, thank you.

Anton
ソートリーダー | Solutions Partner
ソートリーダー | Solutions Partner

yeah - unfortunately @SteveHTM is correct, 

custom email modules are only available in Professional and Enterprise tier Hubs. 

 

Even while you technically can create email modules with local development, they won't show up in the module list if you're on Free or Starter.

 

Why? I don't know, but I have an idea which I won't share publically. :にっこり目の晴れやかな顔:

 

Personally, I'd love to see them in Starter. 

 

best, 
Anton

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SHubbell
参加者

Luckily I'll be getting access to an Enterprise account soon, but I was hoping to figure some things out ahead of time. Thanks for the confirmation!

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Victor_Becerra
コミュニティーマネージャー
コミュニティーマネージャー

Hi @SHubbell  — thanks for flagging this, and for including the screenshot.

 

I’d like to invite a few community subject matter experts to help us clarify this: 
@evaldas , @IMakkar, and @BarryGrennan  — Any advice would be helpful to understand what's happening here.

Thank you in advance for your insights.

Victor


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