can't delete free account

[DeniseB]

Hi,

I try many times to delete my free account but it don't work. I click on delete account, I digit the ID Account and click "delete" but then i receive this banner "ops, somoething goes wrong!" 

[CarolinaDeMares]

Hey @DeniseB ! Could you share screenshot or screen video of the steps you are following to understand the error? 

In the meantime, I'll recommend changing your browser and following the steps in this article: https://knowledge.hubspot.com/account/how-do-i-cancel-my-hubspot-account 

Sad to see you leaving from HubSpot! 

Carolina De Mares

ZUID.
Goirkekanaaldijk 12 
5046 AT Tilburg 
Nederland