Whatsapp Template error

[Futada]

Hello.

We have an operation in the service hub that require us to send proactive Whatsapp messages and we are getting too many errors.

We are already able to do send proactive messages, but the problem is that we are receiving too many errors and after investigation I checked that even the message showing this following error: (This message cannot be sent because WhatsApp has limited the number of marketing template messages sent from any business account that this number can receive in a 24 hour period. Please try again at another time.), the user is receiving the message.

The real problem is that this shows that we can not trust this error. What if the message was not really delivered?

Does someone have problems with that too? Is there something that we can do to change that and be able to stop those errors? Or even something that can tell us if the message was delivered or not, even with this error?

[Victor_Becerra]

Hello @Futada  and thanks for posting!

I'm gonna ping some community experts to share helpful insights here.

Hello @MadisonMoniz  @CarolinaDeMares  @d-lupo  hope you're having a great week! Would you kindly share your thoughts here?
Thanks

Victor