Hello, we currently have our domain on the never log list within , however we recently implemented Hubspot help desk and notice our IT replies from outlook are not showing on the ticket. Since this email comes from this domain is this why the repl 続きを読む

Hello, I was hoping to get some help. We recently set up a test inbox while testing our ticketing pipeline and we moved this over to help desk. We then changed the email addresses that the tickets should be going to and connected that as a channel 続きを読む

Hello,Is it possible to create a unique Ticket ID field thats limited to 5 digits that will be automatically updated when a new ticket is created? Like the record ID but we need this to be shorter.

Hello, Is there a way that in Help Desk when assigning tickets that I can only show 4 Hubspot users to pick from? Right now we have it to where all users can be assigned but we only need 4 users to choose from.