クリエイティブな才能を開花させよう

hkenosi · ‎4 16, 2025

There's an emerging standard called LLMs.txt which is basically like a sitemap but explicitly for LLMs. It would be great to have support for this in HubSpot CMS. While I could do it one time and upload the file to my site, really, it's best if it were being updated dynamically as my site changes over time. Today, I believe this HubSpot CMS feature lives under Content Hub.

Snaedis · ‎9 7, 2020

There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm consolidating those into this post so we can more easily track this need. This post should not be marked as solved or delivered until a knowledge base can be fully customized in layout and styling. I've spoken with many customers who still want more flexibility in knowledge base styling, including: Custom layouts for index pages and articles More fonts and styling options to better align KB with the rest of a business's website For those of us who are working to improve the HubSpot product, it's incredibly helpful to have example use cases from our customers, and the posts here on the Community play an important role in our prioritization process. Giving you more flexibility in KB styling is something we'd like to do, and when we have the bandwidth to dig into this project we'll look to you all for guidance on how to best support your needs. So if customization is important to you, please add your voice to this thread! For reference, I'm listing here the other posts which are related to this topic: More formatting options for Service Hub knowledge base (156 upvotes as of Sept 7, 2020), by @matthew_stibbe Knowledge base styles (68 upvotes as of Sept 7, 2020), by @radko See all articles in a category while viewing an article (3 upvotes as of Sept 7, 2020), by @LiamW Knowledge base editor numbered list can't be continued after importing image (12 upvotes as of Sept 7, 2020), by @zachallen HTML editor in knowledge base? (6 upvotes as of Sept 7, 2020), by @MartinTexada

CD001 · ‎11 29, 2022

A new option has been added to add business whatsapp to Hubspot. A nice option. Unfortunately, it is not possible to send an automatic reply when someone sends us a message. Most companies reply something like, "thanks for your message. We will reply to you as soon as possible'. Maybe someone has already come up with a workaround but we haven't managed it yet.

HeatherWang · ‎8 5, 2025

I recently discovered that my custom report, which includes multiple objects (Deals, Line Items, and Companies), cannot be scheduled as a recurring email with an exported data file attachment. I created a workaround by including a link to the report so that the recipient can export the unsummarized data themselves, but this is not sustainable as it requires the recipient to take additional steps when it could (and should) be automated. Why this is important: These types of multi-object reports are critical when reporting to Executive teams and will ensure the value of HubSpot as a chosen platform when lobbying for ongoing budget.

Adam-SixandFlow · ‎11 5, 2020

Currently, you have no date property that tells you today's date. This is genuinely a critical function if you are going to compete with other CRMs. How can a sales team set and keep SLAs if they can only look at the time spent in stage retroactively? Please fix it or bring in a "Today's Date" field so people can work around it using a calculated property and some basic automation i.e. Enters deal stage > set date picker to "date of entry" Calc field = time between "Date of entry" & "Today's Date" Report = all deals with "Calc field" >7 Automation = id "calc field">7 notify salesperson and manager. This is a huge hole in the system and is going to cost your partner's deals. A simple addition like this would unlock a lot of potential within the system.

KevinFMTV · ‎6 28, 2019

USE CASE: We use a custom property to identity when a contact is known to be a dead lead. However, many of these contacts have pending tasks associated which are no longer applicable once a contact is dead. PROPOSED FUNCTIONALITY: Add a feature to workflows which would allow changing the status of a task or deleting it. Basically this would be just the opposite of creating a task from a workflow ... but perhaps a bit more complex to implement . Currently workflows auto create many tasks which now no long are applicable and must be manually deleted.

jaynescarman · ‎11 22, 2019

An autoresponder on the conversations inbox would be really helpful. Our customers use an email address to report issues. When an email comes in, our support team manually creates a ticket and that triggers an email to the customer to say we've received it. We've chosen not to use the ticket auto creation feature from conversations because we were finding that when customers replied about a ticket, it created a new one. (Meaning multiple tickets for the same issue). However, this means that out of hours, the customer doesn't get any response when they email us, because a ticket doesn't get created. An autoresponder on the conversations mailbox would be really helpful to acknowledge the enquiry. We can't use the mailbox itself (Gmail) as this only sends autoresponses to an individual every 4 days, not to every message.

plau · ‎6 21, 2019

At the moment it's not possible to insert tables in the drag and drop email editor. Even if we paste table HTML in the source code, it gets stripped away when we save it. Current workarounds include: Add a screenshot of the table instead: However if the email client is blocking images, this information will not show up Use a custom module with a HTML table: This means that for every table I want to insert in my emails, I need to create a new module Being able to add tables to drag and drop emails will be a really useful feature to have for those want the flexibility of DnD, but still want to structure their information clearly.

AlexandreSch · ‎3 6, 2023

Would be great to have an option to create a whatsapp chatbot within HubSpot - similar to a "standard" chatbot. 80% of our conversation are whatsapp driven ... whatsapp integrating in conversation, has been a game changer for us. Time to level up and add a full Whatsapp service bot to the mix !

CCorbet8 · ‎4 22, 2025

I'd like the option to remove the meeting scheduling link when I share a document. Currently this appears underneath the user icon in the top right corner and cannot be disabled. It's not something I always want enabled.

クリエイティブな才能を開花させよう

Support LLMs.txt in HubSpot CMS

More flexible knowledge base design and layout, including custom HTML/CSS

Automatic reply to whatsapp messages

Export reports with more than one object via scheduled emails.

Create a 'Today's Date' field in Hubspot

Allow workflows to delete or mark tasks complete

Autoresponder on conversations inbox

Add tables to drag and drop email

Whatsapp Chatbot

Add option to remove scheduling link from document share UI

実装済み

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