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HubSpot Academy Support

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BérangèreL 2月 21日, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see 続きを読む

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42 コメント

YA25

メンバー | Platinum Partner

9月 15日, 2025 01:37

Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...続きを読む

SGovindarajan 11月 10日, 2025

#Hubspotsuperadminbootcamp

#Hubspotsuperadminbootcamp Thrilled to complete the #HubSpotSuperAdminBootcamp by HubSpot Academy This program strengthened my CRM management, automation, and data optimization skills while offering valuable insights into measuring admin succ 続きを読む

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SGovindarajan

投稿者

11月 10日, 2025 16:00

Thanks, Jaycee! As someone still in the learning phase, the Super Admin Bootcamp really helped me understand HubSpot more clearly and see how everyth...続きを読む

RHayle 9月 26日, 2025

Intro

Hello everyone, my name is Roble. I'm new to HubSpot and currently using the platform to build my SEO agency website, which is in its early launch phase. I'm also actively working through HubSpot's SEO certification. I'm deeply passionate about 続きを読む

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Jaycee_Lewis

ソートリーダー

9月 26日, 2025 11:27

Hey, @RHayle Welcome to our community! We're so glad you are here. Have you started building out your results and case studies page(s)? I think...続きを読む

解決済み

ANoguez 9月 12日, 2025

Automatically Upgraded for more Marketing Contacts?

Hello Community! I am curious if anyone knows how marketing contacts are generated? I am new to hubspot (1 month user) and understand if you upload contacts that there is an option to assign them as marketing contacts or not. My questions is- I 続きを読む

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Jaycee_Lewis

ソートリーダー

9月 12日, 2025 13:41

Hey, @ANoguez Happy Friday! Welcome to our community. Here are a few helpful resources for you: Understanding Marketing Contacts ...続きを読む

MSighari 8月 30日, 2025

Issue Accessing HubSpot Academy – Redirects to Marketing Page

Dear HubSpot Support Team, I hope you're doing well. I'm writing to report a technical issue that I've been experiencing while trying to access HubSpot Academy. Every time I attempt to log in or open any learning path or course page, I get redir 続きを読む

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2 コメント

MSighari

メンバー

9月 04日, 2025 12:31

Hello, i already tried this and it's the same thing

Jeje 8月 27日, 2025

IN Session Follow Up: Making Customer Success Impact Undeniable (Academy Labs)

Hi all, Thank you so much for attending our lab "Making Customer Success Impact Undeniable". Please use this space to share your progress on your workbooks and ask any questions that come to mind or that haven't been answered during the 続きを読む

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aaf0 8月 21日, 2025

Exam started mistakenly

Hi i am new to hubspot. For the free SEO certification course, i mistakenly started exam. I haven't even started the course yet. How do i cancel the exam as it says time remaining 2hr can someone plz help? This feature should be improved

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2 コメント

APernell

HubSpot進行役

8月 22日, 2025 12:27

Hello @aaf0 , Thank you for reaching out to the academy community board! I'm happy to help out with this. Unfortunately there is not a way to...続きを読む

CMcClellan8 7月 29日, 2025

CMS for Developers Course Unavailable.

Hello, i've been working towards renewing this certification and logged in to retake the test today but can no longer find the course. I was in the course but my session timed out, I was taken to a 404 after logging back in.

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APernell

HubSpot進行役

7月 30日, 2025 16:44

Hello @CMcClellan8 , Thank you for reaching out to the academy community board! I'm happy to help out with this. Unfortunately this course ha...続きを読む

KGio 7月 24日, 2025

Issue Completing “Create an Email” Activity for HubSpot Marketing Software Certification

Hello, I need help with my HubSpot Marketing Software certification. I have already finished the exam, but it says I still need to complete the activity “Create an email.” I have already completed this activity, and more than 24 hours have passed, 続きを読む

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APernell

HubSpot進行役

7月 28日, 2025 11:24

Hello @KGio , Thank you for reaching out to the academy community board! I'm happy to help out with this. You are all set! I’m pleased to inf...続きを読む

AA28 6月 25日, 2025

Certificate Error

I Submitted my practicum for HubSpot CMS for Developers II: Best Practices two or three weeks ago and last two days, I received an email saying that I passed my practicum exercise but my view still haven't updated and I've already passed my exam. Ki 続きを読む

返信 Announcement Inbound Certification

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APernell

HubSpot進行役

7月 15日, 2025 15:46

Hello @AA28 , Thank you for reaching out to the academy community board! I'm happy to help out with this. You are all set. You should see you...続きを読む

SBatchelor1 6月 24日, 2025

Help with videos that keep freezing

Hello, I'm experiencing an issue when playing videos on HubSpot Academy - the videos freeze or glitch shortly after starting. After a few seconds of playback, the screen goes static and the video freezes completely. This happens consistently wi 続きを読む

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APernell

HubSpot進行役

7月 15日, 2025 15:53

Hello @SBatchelor1 , Thank you for reaching out to the academy community board! I'm happy to help out with this. Can you share the course you...続きを読む

pankhudijaiswal 6月 24日, 2025

certificate download issue

my digital marketing course is completed but i can't download my certificate , I have done everything but it is not loading . kindly resolve this

返信 Announcement Content Marketing Inbound Certification

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