Hi! I am facing a weird issue in Hubspot were when I create an association of a Hubspot call (created through API) to contacts and companies, it auto associates to the deals which are not closed and linked to the contact. Now I went ahead with thi 続きを読む
Hi, Just wondering if anyone else has got any advice on this - we've recently been playing around with call recordings and transcripts - some exciting new features around tracked terms and sentiment analysis. However, I've had it flagged to me t 続きを読む
Hi everyone, I’ve been exploring different approaches to integrate Amazon Connect with HubSpot for call handling (screen pops, logging calls, recordings, etc.). From what I see, HubSpot doesn’t offer a native CTI framework like Salesforce, so 続きを読む
Yes, this integration is possible, and there are now off‑the‑shelf CTI connectors plus a custom‑build path you can take. Ready-made CTI connect...続きを読む
Hello, there was a previous post about a year ago concerning inbound calls being automatically logged as long as HubSpot-provided numbers are being used. Is this still the case? Curious as we have Teams phone numbers that are tied to Microsoft work 続きを読む
Hi @jhdoc , this is a good question, and the short answer is that the behavior from that older thread is still essentially true today
For inbound...続きを読む
Hi There, We are currently in an open Beta for HubSpot Notetaker and have ran into a GDPR dillema. We would like to know if we can (somehow), create an automated email with a consent to call recording and notetaking by bot. We were thinking ab 続きを読む
@KSurkus great question. First, I'm US-based and definitely NOT an attorney nor an expert on GDPR. But here are some thoughts on what you're runnin...続きを読む
Hello, We just switched over to Hubspot calling with no add-on program. We had to change our number to do so, and are now getting 2-3 spam calls a day. The calls are coming from different numbers. I have blocked the numbers that have come across 続きを読む
Hey @MLewis , have you tried answering the call and ask them to "DO NOT CALL" or put you into the DNC list? Based on my previous experience working ...続きを読む
I use Google Workspace to conduct video calls, not phone calls. I don't want to record video of my calls. I want transcriptions (notes) from my calls. I have been using Google Gemini, which transcribes & summarizes the call without recording 続きを読む
Hi @CKinner77 ! I wasn’t able to find any documentation from HubSpot that confirms a way to do exactly what you’re asking (sync Gemini transcripts ...続きを読む
Hi everyone, For hubspot users across the UK (as far as I understand) fairly recently if call recording was enabled in your hubspot account, it now automatically records all calls coming and going from hubspot, rather than choosing to turn it on 続きを読む
Hi @AWhite05 and Happy Friday! Great question, thanks for asking the HubSpot Community! I have found for you this article " Call recording laws...続きを読む
Hello, We are currently onboarding our Hubspot Instance and have successfully imported our meeting data from our old CRM. we are attempting to import our call data from our old CRM, and the data onboarder had said that while he can import the c 続きを読む
Hello everyone, We are currently exploring Power Dialers that work with HubSpot integration and, ideally, are HubSpot approved. The essential features we need are: 1. High-volume cold calling auto/Power dialer 2. Multi-line power dialer with up t 続きを読む
Hi @AHoosain , You’ve already listed the main Power Dialers—here are a few more worth considering: Salesfinity, Orum, and Aloware . If zero-lag...続きを読む
Hi everyone, We’re looking to port Webex phone numbers into HubSpot Calling and wanted to check if anyone here has successfully done this before or has experience with the process. We’ve reviewed the official HubSpot documentation on number 続きを読む
Thanks for the tag @Victor_Becerra . Hey tghere @CFernando23 - Thank you for your patience. It's been a bit of a busy couple of weeks with INBOUND...続きを読む
Hello!
We are facing an issue with source attribution for inbound phone calls. Specifically, we cannot accurately track the source (e.g., Google Ads, Facebook, etc.) from which these calls are originating. This is critical for us to monitor 続きを読む