Tickets & Conversations

Hi, I am trying to understand why the Formatting Issues feature under Data Management isn't updating with the newest data. Here is an example. I created a series of workflows to automatically update Timezone via US State. Thousands of contacts u 続きを読む

I wanted some help regarding the issue I am facing with the form submission. Basically a week ago the form submission column used to be available for all the sales users, but suddenly it started showing as a red exclamation mark on the column for a 続きを読む

Sometimes when pasting text into an email reply, HubSpot will freeze and subsequently crash. I lose all the progress on that email and have to restart. Several colleagues have had this issue as well. Anyone know of a fix or reason why this occurs? 続きを読む

Our current use case is that we can log time on individual tickets but do not have a way to log what we did in that time. Therefore we can only get accumaltive data on how long it took to complete a ticket and not where that time was spent. For 続きを読む

We are emailing customers and our messages are not delivering to unsubscribed contacts. However, our marketing emails are sent from a different e-mail. Has anyone had this happen before and how can we fix this?

Hello, I'm reaching out because I need some help. I’m new to English, so please forgive me if my sentences sound strange. I’m building a bot that categorizes and reports information posted on HubSpot. Since I’m new to HubSpot, I’m still learni 続きを読む

I'm actually facing an issue disconnecting Hubspot CRM from my Facebook forms. I want to remove the existing connection, but there's no way through Facebook, when I click edit it sends me to a help particle because it seems the control of the remov 続きを読む

I am not able to access my playbook or sometime review recording or some other screen that I need to view. They do not upload.

Dear HubSpot Team, I hope this message finds you well. I am writing to seek your assistance regarding an issue I am experiencing with my HubSpot account, which I use with the email ID camaliclinic@gmail.com . I have integrated my Google Ads 続きを読む

I'm stumped. All users have Service Hub license. All users' Permission Set for Tickets includes permission to "Edit All Tickets" The "Ticket Status" property is set to " Everyone can view and edit". Pipeline rules do not restrict Ticket S 続きを読む

Hi all, We have some users who's pipeline keeps defaulting each time in the CRM > Tickets view. Even if they change back the pipeline to "All Pipelines" in the First tab on left, each time they go in there it defaults to a different pip 続きを読む

Hi, I have started using tags on my tickets for customers who begin a quote with us but don't complete it. The tags are determined by the quoted start date. For example, I have a tag for "Quoted Start Date = Today" and one for "Quoted Start Date = 続きを読む