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Tickets & Conversations

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KSolis4 1月 12日, 2026

Request for Inbound Marketing Certification Certificate

Hello, I completed the Inbound Marketing certification on HubSpot Academy on april and received a score of 49/60 . My HubSpot account is deactivated, and I cannot access my certificate. Could you please send me the certificate 続きを読む

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STierney

コミュニティーマネージャー

1月 12日, 2026 15:49

Hey @KSolis4 - thanks for providing that email address! I've checked in with our Academy team, and they directed my attention to this knowledge...続きを読む

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KLundell 6月 03日, 2024

Looking to add standard questions for new tickets

Hello all, We are moving from excel for our tickets to HubSpot and I have a series of questions I usually ask for all incoming projects. This series of about 8 questions lives on the excel sheet in a cell, and I simply copy paste into the new 続きを読む

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karstenkoehler

殿堂入り | Solutions Partner

6月 03日, 2024 11:02

Hi @KLundell , Generally it's best practice to set these questions up as ticket properties: https://knowledge.hubspot.com/properties/create-a...続きを読む

解決済み

LindseyKM25 3月 14日, 2024

Why are my documents showing this error occasionally?

A support person confirmed my document attachments to emails (single email sends, not lists) are ok. I send through the Hubspot gmail plugin. but every so often my senders get this.

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ZeynepOzen

参加者

3月 14日, 2024 15:05

Hi @LindseyKM25 , Here are some potential causes: 1)Is GDPR setting turned on? 2)Ensure that the files have ...続きを読む

解決済み

SBenAriKarni 3月 09日, 2023

Attachments

Hello, I'm the latest member of our team, who joined HubSpot. All of us have the same configurations but only I can't see the attachments. 2 sales representatives tried to assist but they couldn't. I will appriciate your guidness. Thank y 続きを読む

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1 いいね！

15 コメント

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