Following instructions, by typing into the "Delete Account" section that you should easily delete your account. I've been getting this error for an hour. What am I doing wrong?
We are currently blocking crawler access in the KB settings, which successfully prevents articles from appearing in Google search results. However, the Knowledgebase domain itself and its categories are still visible via Google Search . I al 続きを読む
Hi @mreybarr thank your for reaching out to the community on this regard ! To confirm, you're implement the robotx.txt and no index tag separatel...続きを読む
I was making some edits to our Knowledge Base and for the most part the pages updated with the changes. However, there are some pages that do not reflect the updates made. I was curious if I was missing something that would be the cause of this. 続きを読む
Hello! I’m building out a knowledge base in HubSpot and ran into a problem: when I try to switch the language while viewing a specific article, it won’t let me. Does HubSpot support language switching for knowledge base articles? If so, how can 続きを読む
Hi Aabu, Yes, HubSpot does support language switching for knowledge base articles, but it only works if the article is set up as a translated ve...続きを読む
Hi, I’m a HubSpot user. I’d like to automatically sync the content stored in my Knowledge Base into my own internal database, so that my service’s agents can directly use that data. Is there any supported way or recommended approach to achie 続きを読む
Hi @RoyAhn , I feel the pain here. you want your agents to have the KB content in your own system, and you also need it to stay current without man...続きを読む
I think there’s a bug with the Insert dropdown in the Knowledge Base tool. Whenever I try to insert anything from the Insert dropdown (e.g. special character, anchor, callout, etc) the page jumps all the way back to the top to open the menu. Then 続きを読む
Thanks for flagging this — that definitely sounds like a frustrating experience. It could be a recent regression with the Insert dropdown behavior. I...続きを読む
The new bot looks neat, but unfortunatley for me - it's usefulness is overshadowed by the various shortcomings of the current KB tool that desperately need to be addressed. This is my short wishlist: an editor than can automatically make fo 続きを読む
Finally migrated to the new Knowledge Base over the weekend. What happened to the support for Custom CSS? There's one immediate major issue after the migration and that the default background colour of the active category in the left naviga 続きを読む
I've reopened a ticket about this but thought I'd ping the brain trust here, if only to eventually post the solution for others. This is what our HS Knowledgebase looks like in Minimal layout. Note the bottom line alignment of the "Advisory" categ 続きを読む
Hey @SBosevich thanks for following up.
Unfortunately that's a bit of a canned response from HubSpot support every time you mention any styling ...続きを読む
We are trying to build out the Knowledge Base and it seems like there is not a way to import articles you have already created so that they will be recreated in the HubSpot Knowledge Base. Are we missing something or is that not possible currently? 続きを読む
Previously we could adjust the height of the header section of the knowledge base and with the update, I don't see any sizing options. Is this possible and if not, can it be please.